Privacy Policy

Last updated: April 30, 2026

FREEMIUMPLUS ("we," "us," or "our") is committed to protecting the privacy and security of our customers' personal information. This Privacy Policy describes how we collect, use, and safeguard your data when you use our platform and services.

1. Information We Collect

We collect the following information when you make a purchase or interact with our platform:

• Contact Information: Name, email address, and phone number provided during checkout.
• Transaction Data: Payment reference numbers, purchase history, and order details. All payment processing is handled securely by Paystack; we do not store your card or mobile money details.
• Usage Data: Basic analytics such as pages visited and browser type, collected to improve our services.
• Feedback & Communications: Any messages or feedback you voluntarily submit through our platform.

2. How We Use Your Information

• To process and fulfill your orders, including delivering digital access credentials via email.
• To communicate with you regarding your purchases, account activity, and customer support inquiries.
• To improve our platform, products, and user experience.
• To detect and prevent fraud or unauthorized transactions.
• To comply with applicable laws and regulatory obligations.

3. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We share data only with:

• Payment Processor (Paystack): To securely process your transactions.
• Email Service Provider (Gmail/SMTP): To deliver order confirmations and access credentials.
• Hosting Providers: Our infrastructure partners (Netlify, Fly.io) who host and serve our platform under strict data protection agreements.

4. Data Security

We implement industry-standard security measures including encrypted communications (HTTPS/TLS), secure password hashing, two-factor authentication for administrative access, and secure environment variable storage for sensitive credentials. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time by contacting us.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict certain processing of your data.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at support@freemiumplus.software.

7. Cookies

Our platform uses minimal local storage (localStorage) to remember your theme preference (dark/light mode). We do not use tracking cookies or third-party advertising trackers.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:
support@freemiumplus.software